FAQs

Do you ship overseas? 

Absolutely! We accept orders from all over the world. We currently offer free delivery to the UK, USA, Europe and Australia! Delivery costs will vary depending on the destination. 

Which shipping carriers do you use? 

We only use trust-worthy carriers with express service to reduce as much risks as possible. In the UK we use Royal Mail or DPD. In the US we use DPS. 

How long will it take to receive my order? 

All our products are made to order. Some of our products such as framed prints and canvas prints are handcrafted. Please allow 1-3 business days for us to process your order. Shipment takes approximately 3-5 business days. On the rare occasion you have not received your order within 7 days, please contact us at hello@motivateheroes.com.

Can I track my order?

Yes. An online tracking number will be sent to you by email shortly after the order is fulfilled and shipped. 

Is delivery free in the UK, USA, Europe and Australia?

Yes! We are currently offering free delivery for these regions. Please note this promotion may be subject to change. 

What is your return policy?

Please read our returns policy here.

What if I have a question that is not covered above? 

We would be more than happy to hear from you! Please contact us by emailing at hello@motivateheroes.com